The so-called 'soft' skills actually feel really hard - hard to get right. And in application they are anything but soft - they are the key to getting performance out of team members, by making them feel significant, understood, and clear about what you want from them why it's in their interest to focus on that.
Dealing with people virtually makes skills feel more challenging - but there are some simple things you can do to make them just as effective as they would be face to face.
The workshop will offer a balance of theory and practice, giving you some easy to apply models and then the space to apply them supported by a coaching pair or small group.
The next 'Essential people skills for team leaders' webinar will be on the 12th October at 10am and will run for 3 hours. Tickets are £25 + VAT per person. Please click the link below to find out more.
Just when we were getting the hang of giving public presentations the rules change. We are now being asked to present online. Presenting via video link can be daunting at first. How do I prepare? How do I engage my audience? What about body language and eye contact? How do I control my nerves? Should I use power point? The list goes on. In this three-hour webinar we will answer all these questions and more.
In 2013 I was invited to speak in China. I flew there, ran a series of communication skills workshops over a few days and flew back. On my return I was asked to continue the workshops but this time online via video conference. What I discovered was, it worked. Now we are all presenting online and we have Zoom, Teams, Google, Bluejeans, Adobe connect, Webex and more, to assist us.
Our next 'How to present online' webinar will be on the 12th October at 10am and will last 3 hours - Tickets are £25 + VAT per person. Please click the link below for more information and to book places.
Feel smarter, feel stronger, feel ready.
How we manage change, challenge, and adversity can impact success in the work place and in our personal lives.
Developing resilience skills can help us be more effective professionally and promote creative thinking and innovative solutions.
How we feel also impacts our performance, and resilience skills can help reconnect us with others, and improve wellbeing.
This workshop explores the key concepts of resilience, and how to develop it professionally and personally. The next session will be on 2nd November at 10am and will be for 2 hours. Tickets for this event are £25 + VAT per person.
Perhaps you are really fit. You can run 5 or 10k comfortably. Then a friend invites you to go rock climbing, and every muscle burns for days.
Promotion to team leader can be a bit like that. You are an expert at the top of your game, so your boss gladly asks you to step up. Then mental and emotional muscles start to burn.
This interactive workshop will take you through the four mental muscles that can be developed before taking a leadership role, whilst implementing practical exercises.
Our next 'Think like a leader' webinar will be on the 16th November at 1pm and will last 3 hours, Tickets are £25 + VAT per person. Please click the link below for more information and to book places
In the modern organisation, where hierarchies are steadily blurring or disappearing altogether, it is an almost daily occurrence that you need someone to do something for you over whom you have no formal authority: they most likely work for a different boss, in a different team, in a different part of the business; they are time poor and overwhelmed with their own priorities. Why should they take notice of you?
Secrets of successful influencing will show you how you can influence without taking authority, by taking more care in planning the conversation and bringing more flexibility to the way you conduct it.
The next 'Secrets to successful influencing' webinar will be on the 2nd December 2021 - Tickets are £25 + VAT per person. Please click the link below to find out more.
We all have conversations from time to time that we dread. Wishing it would go away rarely works. Having a clear strategy can make all the difference. This workshop is designed to give you the skills and confidence to have a meaningful, productive conversation at work.
This webinar has been designed to help those who occasionally have to have challenging conversations with those they manage.
Our next 'Courageous conversations' webinar will be announced soon. Tickets are £25 + VAT per person. Please click the link below to find out more.
There is a time to push and a time to pull.
Assertiveness is a commonly used term but what does it actually mean to be assertive? What prevents us from being the confident, assertive manager we sometimes need to be? We all have challenging conversations from time to time, having a clear strategy with tried and tested tools and techniques can really make the job easier.
Our next 'The assertive manager' webinar will be announced soon, with the website being updated in due course. Tickets are £25 + VAT. Click the link below to find out more.
With the need for us all to present online, how we use our voice is more important than ever. We know that people find it difficult to remain attentive for very long on an online meeting or presentation. How we use our voice can extend that time considerably. I’m sure you have heard someone say ‘ I could listen to them speak all day’. It’s not by chance, it’s through practice and technique.
We are all familiar with the saying ‘it isn’t what you say it’s the way that you say it’. It’s true that we are all influenced by the tone of someone’s voice, clarity of speech and their use of stress and inflection. Our voice is unique to us, however it can be developed further to increase its effectiveness. In this two hour online workshop, followed by a 30 minute Q & A, we will explore all the tips and techniques to develop a voice people really want to listen to.
A date for our next voice projection webinar will be announced soon. Please refer to this page for updates.
This workshop will take you through helpful models which will clarify your thinking and enable you to plan diligently how first you and then your team can get a sense of priority and focus, and how you can use a flexible approach to delegating which takes account of the level of competence and motivation of each individual, and still allows you to delegate effectively.
Practical individual and group exercises will allow you to practise the concepts and get feedback while on the workshop, so you're not left alone to implement everything 'cold'.
The next 'Essential task management for team leaders' webinar will be on announced soon, please keep an eye out on this page for confirmed dates. Tickets are £25 + VAT per person. Please click the link below to find out more.
The global presence of Coronavirus, and resulting disruption to the world of work, has left many of us lost in transition. The truth is that all transitions are messy in the middle.
You may call it "transition" or "change" - whatever you call it, it can have a profound effect on you as an individual. The good news is, once you understand and can notice its effects, you will be able to travel well through the journey.