We all have conversations from time to time that we dread. Wishing it would go away rarely works. Having a clear strategy can make all the difference. This workshop is designed to give you the skills and confidence to have a meaningful, productive conversation at work.
This three-hour scenario-based training, incorporating forum theatre, aims to entertain and inform.
We will explore how the best intentions can sometimes go wrong. We will help you build a solid technique to get it right.
Areas that we will cover include:
This webinar has been designed to help those who occasionally have to have challenging conversations with those they manage.
"We have been working with Talking Shop for over 15 years and the feedback from clients is always excellent. Their actors understand the legal principles underlying our training and can then adapt these to deliver practical, skills based sessions. They are credible, approachable and our clients really enjoy their use of humour."
- Head of Client Training, International Law Firm
Our next 'Courageous conversations' webinar will be announced soon.
Clare has been a leadership development consultant for over 20 years and has worked extensively in both the public and private sector as an impact and business coach and facilitator and has worked with Talking Shop training for many years.
A large part of her work is enabling the safe practice of courageous conversations, either one to one or in small groups. Her approach is to find a balance between appreciation and challenge to enable leaders to make small changes that make a big difference.
Recent programmes worked: Negotiation Skills, Optimising Emotional Intelligence, High Impact Communication, Storytelling, Courageous Conversations. She currently works as a coach for Senior Leaders in the Civil Service & at PwC.
Stewart has a varied background. He trained as an actor (Mountview Academy of Theatre Arts), graduating in 1982, worked in sales as an account manager for BT, retrained as a voice coach (Guildhall School of Music and Drama), became the Head of Voice at East E15 acting school and set up Talking Shop Training Ltd in 1992. He went on to become a practitioner of NLP (NLP Life training), a qualified Hypnotherapist (Atkinson Ball College) and is an accredited Myndflex® coach.
He has worked for international organisations, educational bodies and individuals from the public and private sector. He has helped Barristers, Broadcasters, Business people, Politicians and University lecturers engage their audience and deliver their message with confidence and clarity.
Stewart provides in-house training and coaching in public speaking, voice projection, impact and leadership skills as part of a wider programme of workshops offered by Talking Shop Training Ltd.